What if i lose my monthly metrocard

The card will not work after the expiration date. You can use your card until it expires. If you have an active Fair Fares case, you can get assistance with a Fair Fares card that is expiring or has expired.

NYCT will conduct a review to determine the refund amount, if any. The City intends to use the data collected from this survey to generally add and improve City services.

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Text Size. Search Search. Sign In Sign Up. Search NYC Related links. All Fair Fares offices are closed until further notice. If you need to request a replacement card because your card is damaged or not working, or require an immediate refund on an expired card that has money left on the card, send your card to: Fair Fares NYC PO Box New York, NY Please include the following information in the envelope with your card: Your first and last name Fair Fares Client ID number found on the Fair Fares home page in your ACCESS HRA account Whether you think there is money left on the card If your card has expired and you have money left on your card that you want refunded, you can hold onto your card until the Fair Fares offices reopen to request a refund in person.

Need something else? When you report the card lost, stolen or lost in machine, you can choose to have the replacement card issued to you in one of two ways: By mail, 2 to 3 weeks after you report that your card was lost, stolen or lost in machine. Picked up at any Fair Fares NYC location any time after 5 business days of when you report that your card was lost, stolen or lost in machine.

It took about 4 more days for the money to show up in my bank account, but waiting 4 days beats the heck out of losing the value of your card completely! Thanks, MTA! Andrew lives in Brooklyn, and just got back from drifting around Eastern Europe for a few months. Skip to content Skip to footer. A Quick Sponsor Ad:. Outgrowing the coffee shop? Everything you need to know about Brooklyn coworking spaces: rates, hours, availability, perks, and more.

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